The purpose of the present document is to define how GCHESS collects, shares and uses your (i.e. User’s) personal information via www.gchess.com (the “Website”).
For the purposes of the data protection legislation, Ginger GM Limited, a company organized and existing under the laws of United Kingdom with its principal place of business located 123 Buckingham Palace Road, London, SW1W 9SH (“GCHESS”, “we” or “us”) is the “data controller” (the company who is responsible for, and controls the processing of, your personal data).
If you are aged 16 or under, you must ensure that we have your parent/guardian's permission before you provide any personal information to us (including creating an account).
We consider the privacy and security of personal information of our customers and affiliates the issue of utmost importance and value, and therefore, will do everything in our capacity to safeguard it. The present policy shall be applicable to all customers applying for our products and services, as well as all mentors and other members accessing our website or using our mobile application.
PERSONAL DATA WE MAY COLLECT ABOUT YOU
We will obtain personal data about you such as your email address when you create an account on GCHESS for purchasing digital chess content and subscriptions, as well as technical data, such as, your device type, IP address (including approximate geographic location based on IP address), operating system information, device identifiers, browser, domain and other necessary system data.
Additionally, we will obtain your personal data when you send us feedback, or contact us for any reason.
HOW WE USE YOUR PERSONAL DATA
We process your personal data for the purposes of providing the agreed services to you and for related legitimate business activities such as:
- facilitating subscriptions, and digital chess content purchases;
- billing you;
- to help us identify you and any accounts you hold with us;
- fraud prevention and detection;
- customising GCHESS and its content to your particular preferences;
- to notify you of any changes to GCHESS or to our services that may affect you;
- statistical analysis; and
- improving our services.
We will ask for your specific consent if we additionally intend to use your information for any of the following purposes:
- research, and behavioural analysis;
- customer profiling and analysing your purchasing preferences;
- marketing—see Marketing and opting out, below;
- customising GCHESS and its content to your particular preferences.
MARKETING AND OPTING OUT
If you have given permission, we may contact you by email about products we think may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. For more details see Your rights, below.
DISCLOSURE OF YOUR PERSONAL DATA – OUTSIDE GCHESS
For service efficiency purposes, some of these providers are located in territories outside the EU/EEA, and from time to time we may transfer your personal data to a third country not being approved by the European Commission as a safe country for such transfer (adequacy decision). Whenever applicable GCHESS will use the Standard Contractual Clauses to ensure an equivalent level of protection as granted within the EU/EEA or other lawful grounds for carrying out said transfer.
KEEPING YOUR DATA SECURE
We will use appropriate technical and organisational measures to safeguard your personal data, for example:
access to your account is controlled by a password and username that are unique to you; and we store your personal data on secure servers.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. It remains your responsibility to:
Ensure nobody else will use GCHESS while you are logged into your account (we advise our users to take extra care when using public computers/devices and to NOT leave themselves logged in; it is your responsibility to ensure this does not happen); Log out and exit your account on GCHESS when you are not using it, on any private and/or public computer or device; and Keep your password and any account details or access details secret and to yourself.
Our payment services provider may store your information outside the European Economic Area, but do so with appropriate safeguards.
We may use profiling techniques to propose to you certain content types or titles. We do this on the basis of your usage patterns of GCHESS, including previous purchases.
recognise you whenever you visit GCHESS (this speeds up your access to the website as you do not have to log on each time); obtain information about your preferences; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests; make your online experience more efficient and enjoyable.
DESCRIPTION OF COOKIES
The table below is designed to provide more information about the cookies we use and why:
|Name of cookie||Owner||Purpose for the cookie|
|Login Cookies||GChess||These cookies allow us to remember that you are logged in to the service. Without them, your computer may have trouble remaining logged in. This cookie stores your user id in an encrypted manner so we can identify you. This cookie is not shared with third parties.|
|Chatwee||Chatwee||When live tournaments are shown on GChess, we use Chatwee as a third-part operator to facilitate chat between GChess users. The cookies are needed for Chatwee to store settings and login information.|
HOW TO TURN OFF COOKIES
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of GCHESS. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org. To opt out of Google Analytics, visit this webpage - https://tools.google.com/dlpage/gaoptout
INFORMATION ABOUT OTHER INDIVIDUALS
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
- give consent on his/her behalf to the processing of his/her personal data; and
- receive on his/her behalf any data protection notices.
DO NOT USE GCHESS FOR PRIVATE AND SENSITIVE DATA
GCHESS is a tool to help you improve your chess learning. We do not wish for GCHESS to be used for the processing of any sensitive data. Do not use GCHESS (including its messaging function) to share with any user any personal contact information like your phone number or street address. Do not use GCHESS to send or store any item revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
LINKS TO OTHER SITES
GCHESS does and may contain links to other websites. This Policy applies only to our website, https://gchess.com/, so when you visit other websites please read their privacy policies, as we cannot accept any responsibility for breaches or issues you may have in relation to privacy once you leave our website.
WHAT IS THE LEGAL BASIS FOR OUR PROCESSING YOUR PERSONAL DATA
In some cases, the legal basis for the processing of your personal data is your consent. This is the case, for example, if you agree to us emailing you with marketing information. Any consent you provide may be withdrawn at any time by emailing firstname.lastname@example.org.
In other cases, the processing will be necessary for the purposes of our providing you with the Services as referred to in our Terms of Service.
Also, we may process personal data in accordance with our legitimate interest in engaging, providing and developing our services to you and other users – provided that those interests are not outweighed by your rights and interests. If you think that your rights and interests do outweigh our legitimate interests in providing our services, please let us know by emailing us at email@example.com.
We may also process your data where:
This is necessary to allow us to comply with our legal obligations; or
If you have previously given consent to our processing your data (for example, in relation to our sending you marketing information by email) you can freely withdraw such consent at any time. You can do this by emailing us at firstname.lastname@example.org. If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights. More details about your data protection rights are set out in the Your Rights section below.
You may choose not to provide us with personal data and you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to browse the pages of https://gchess.com/. However, we may not be able to provide you with the complete GCHESS service.
You have the right to ask us not to process your personal data for marketing purposes.
You have the right to access information we hold about you, together with an explanation of the categories of data being processed, the purposes of such processing, and the categories of third parties to whom the data may be disclosed.
You can also require us to provide you details of the period for which the data will be stored (or the criteria used to determine that period) and information about your other rights regarding our use of your data. We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others. That would include, for example, another person’s confidentiality or intellectual property rights. We’ll tell you if we can’t meet your request for that reason.
If you wish to exercise this right, please send a request to email@example.com.
You also have the following rights:
- The right to require us to rectify any inaccurate personal data concerning you.
- The right to be ‘forgotten’ by us and have us erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of the Service.
- The right to object to us using your data for the purposes of profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information about the Service which might be relevant to you. Otherwise, the only circumstances in which we will do this is to provide you with the GCHESS service.
- The right to ask us to port your data to another service (if technically feasible) or to provide you with a copy of data we hold about you in a structured, commonly used machine-readable format so that you can provide it to them. We will do so to the extent that we are required to under applicable laws, but not to the extent that this involves disclosing data about any other individual.
- You can also exercise these rights at any time by contacting us at firstname.lastname@example.org. To the extent that it does not involve disproportionate effort on our part, if you exercise any of the above rights we will tell any third parties to whom we have passed your data.
Additionally, you have the right to lodge a complaint regarding our use of your data to the supervising authorities.
HOW LONG WE KEEP YOUR DATA
OTHER IMPORTANT PROVISIONS
OUR CONTACT DETAILS
We welcome your feedback and questions. If you wish to contact us regarding any privacy concerns, please send an email to email@example.com or you can write to us at Tordenskiolds gate 2, 0160 Oslo, Norway.